Shipping Policy
Shipping & Delivery Policy
We offer complimentary shipping on all orders across India, with no minimum purchase required.
Order Verification
All Cash on Delivery (COD) orders undergo a verification process prior to dispatch. Only verified orders will be processed for shipping.
Verification Timeline: Within 24 hours
Order Processing
Orders are typically processed within 1 working day. In certain cases, processing may take up to 48 hours depending on order volume.
Dispatch & Transit Time
- Dispatch: Within 1–2 working days after verification
- Delivery Timeline: Typically 3–5 business days after dispatch
Most customers receive their orders within a week from the date of verification.
Delivery Timelines by Location
- Metro & Tier-1 Cities: 3–5 working days
- Other Locations: Up to 5–7 working days
Please note that delivery is subject to serviceability of your pin code. For specific queries, feel free to contact us.
Shipping Operations
Orders are shipped from Monday to Saturday, excluding Sundays and public holidays. We partner with reliable courier services to ensure safe and timely delivery.
Tracking & Updates
You will receive regular updates on your order status, from confirmation to dispatch and final delivery.
Delays & Exceptions
While we strive to deliver within the promised timelines, occasional delays of 0–2 days may occur due to courier constraints or high demand periods.
In rare situations, dispatch may take up to 3 working days. Additionally, certain orders may be shipped in multiple packages based on availability or product characteristics.
Additional Information
- All shipments include an invoice in compliance with Indian tax regulations
- Once handed over to the courier partner, delivery timelines are subject to their operations
- We are not liable for delays caused by courier or postal services beyond our control
Contact
For any shipping-related queries, please contact us at:
facialcontourbrush@gmail.com